User ID and Password
You may take the following steps to ensure your password remain safe at all times:
- Memorize your password. For security reasons, never write them down
- Do not disclose your PIN and password
- Make sure no one is peeping when you are entering your password
- Ensure your computer environment is secure
- Always remember to perform a proper logout after making financial transactions
- Please refrain from accessing PBe on public computers i.e. cyber cafes. If you must, remember to clear the computer's cache after each session. Change your password as soon as you have access to a secure computer.
- Avoid storing your password in internet browsers. To prevent your browsers from storing your passwords, please de-activate the "AutoComplete" function.
You are only allowed to change your User ID during your first-time login.
Once you are logged on to PBe, just click on "Profile Maintenance", followed by "Change Password".
Yes. Our internet banking system considers upper case and lower case to be different characters. This means if you have registered your password as "passWORD", you must login by using "passWORD"; not "password" or "PASSWORD".
No. Your User ID is not case sensitive.
A strong password should include a combination of numbers, alphabets and special characters. Consider using a mix of small and capital letters, e.g. A@j6q4Le31
Kindly contact our PBe Customer Support at +(856)-21 262 188 for assistance
